Shipping policy
Shipping Policy
Every frame by Maison Marcel is handcrafted in small quantities at The Lab in Modena, Italy. Because production is made to order, shipping begins once the piece has completed its finishing and quality verification.
Processing TimeProduction timelines vary based on current schedules at The Lab. Orders typically require several weeks before shipping begins. This approach ensures that every frame receives the attention and precision that define Maison Marcel.
Once shipped, delivery usually requires a minimum of two weeks, depending on destination and carrier availability. Tracking details are provided when your order departs from The Lab.
Collectors in Miami may choose to pick up their order at Next Level Optical. The exact address is listed on our website under the contact section.
Maison Marcel is still in its early stages of growth. As production and logistics evolve, shipping times will gradually shorten and new regional options will become available. We appreciate your patience as we expand our network.
For questions regarding shipping or pickup, contact hello@artplug.com.
Last updated October 2025
