Privacy policy

When we refer to “personal information,” we mean data that can identify you directly or indirectly. We may collect or process the following categories depending on your interaction with the website and your location:

• Contact details: name, billing and shipping address, phone number, and email address.
• Financial information: payment card details, transaction information, and confirmation records.
• Account information: username, password, and preferences.
• Transaction history: items viewed, purchased, returned, or exchanged.
• Communications: information shared when contacting us for support or inquiries.
• Device and usage data: browser type, IP address, and how you navigate our site.

• Directly from you when you create an account, make a purchase, or contact us.
• Automatically through your device and browser via cookies or similar technologies.
• From partners and service providers who process information on our behalf for payment, shipping, analytics, or marketing support.

• To provide and improve our services, including order processing, fulfillment, and account management.
• To personalize your experience and present products that align with your preferences.
• For marketing and communication, such as updates, promotions, and invitations.
• For security and fraud prevention, to protect our collectors and safeguard transactions.
• To comply with legal obligations and resolve disputes when necessary.

We may disclose your personal information under limited and legitimate circumstances:

• With Shopify and verified service providers for order processing, payment, and logistics.
• With marketing and analytics partners to improve your experience and communicate with you responsibly.
• When required by law or to protect the rights of Maison Marcel and its collectors.
• In connection with a business transaction such as a merger or restructuring.

Maison Marcel’s website is hosted by Shopify. Shopify may process your information to help us deliver and improve the Services. This may include cross-border data transfers as part of Shopify’s infrastructure. To learn more about how Shopify manages personal information and your rights, visit the Shopify Privacy Policy.

Our website may include links to third-party websites or platforms. Maison Marcel is not responsible for the privacy or security of information you provide on external sites. We encourage you to review the privacy policies of those platforms before sharing personal data.

Maison Marcel does not knowingly collect personal information from anyone under the legal age of majority. If you believe a minor has shared personal data with us, please contact hello@artplug.com to request its removal.

All personal information is safeguarded through Shopify’s security protocols. While no digital system is entirely infallible, we maintain strict standards to protect data integrity. Information is retained only as long as required to provide services, comply with law, or fulfill contractual obligations.

Depending on your region, you may have rights to access, correct, delete, or limit the processing of your personal information. You may also opt out of marketing communications at any time using the unsubscribe link in our emails or by contacting us directly.

Requests can be made by emailing hello@artplug.com. We may request identity verification to protect your privacy before processing any request.

Information collected through our website may be transferred and stored outside your country of residence. When this occurs, appropriate safeguards such as Standard Contractual Clauses are used to protect your data.

Maison Marcel may update this Privacy Policy as needed to reflect changes in our practices or in law. The “Last Updated” date will appear at the bottom of this page. Continued use of the Services after changes take effect signifies acceptance of the revised policy.

For any privacy questions or concerns, contact us at:

Maison Marcel
1000 E Island Blvd, Suite 2009
Aventura, Florida 33160, United States
Email: hello@artplug.com

Maison Marcel acts as the data controller for all personal information collected through this site.